CLIENT

USER DOCUMENTATION

Registration

The Client must complete the registration form in order to create their account on the Ramagine Platform. The Client must also agree Terms and Service, and upon confirmation the Client will be directed to the Dashboard.

Dashboard

Once registration is completed the dashboard will appear prompting the Client to Create a New Project. Click the "Create a New Project” button to get started.

Getting Started


Client Project Flow

1. Create a Project

Once the client has clicked "Create a New Project", a new window will appear asking for a Project Name, and a brief description to provide the Ramagineers with some context for their analysis. After the details are entered a sample must be added in order to continue. The file can be uploaded either by the drag & drop mechanism, or browsing through your files. A file with any extension can be uploaded in this step. 

Once uploaded as a secure sample the file is zipped and the password is added in the background. Once it follows through, the Client is asked to select the type of Project Plan that they want. Once chosen, the client is taken to the Stripe checkout page and upon completion the Project is created waiting to be assigned to a Ramagineer.

2. In Progress

Once accepted and assigned to a Ramagineer, they will be granted access to the sample to perform their analysis. Once their analysis is complete, it is submitted for a QA review.

3. QA Review

QA will perform it's review to provide additional assurances of the quality of report output. 

4. Client Review

The Client will receive the finished analysis materials and is able to:

  • Approve the Project

  • Request further analysis - Upgraded Report (Only for T1 Reports)

  • Contact Ramagine - in case of any questions. 

5. Project Completed

Upon completion of the Project, the Ramagineer will receive a payout within 7 days. 


Ramagine currently offers 2 types of analysis:

1. Triage Analysis

  • To determine if the uploaded sample is malicious.

  • To be completed within 72 hours

2. Capabilities Analysis

  • To outline malware capabilities and client specific requirements

  • To be completed within 144 hours

Project Guide and Expectations


Capabilities Analysis

Triage Analysis